I made a mistake in an email address

The most common cases are:

• You made a mistake when entering a guest's email address in a company
• or, quite simply, a member of your company has changed their email address; it happens quite often, actually.

Don't worry, changing an email is child's play. Here's how to do it:

• Open the Imparato app and log in with your credentials
• In your list of texts, find the company that includes the guest with the incorrect email.
• Click on the company name. A management page for the company will open. If the name isn't clickable, it means you aren't the owner of this company; please contact support.
• At the bottom of the page, in the Members list, click on member > next to the incorrect email address, then, at the bottom, click Remove from company
• At the top of the page, in the Invite an actor section, enter the guest's valid email address and click Invite

The guest will receive an invitation email if they've never created an Imparato account. Once logged in, they'll see the text(s) you've shared with them in the company.

☝️ If the member was assigned to a role with their old email address, remember to reassign the new address to that role.